What term describes the tendency of managers to overlook disruptive changes in favor of incremental improvements?

The term that best describes the tendency of managers to overlook disruptive changes in favor of incremental improvements is the "Innovator's dilemma." This concept, articulated by Clayton Christensen, explains that established companies often prioritize small, incremental innovations that refine existing processes or products rather than pursuing groundbreaking innovations that could disrupt their current business model. As a result, these companies may become vulnerable to new entrants that introduce disruptive technologies or business models.

Managers may focus on their immediate market needs and existing customer bases, which can lead to short-sighted decision-making. This dilemma highlights the challenges faced by organizations when they stick to their successful practices, often ignoring potential threats that do not seem immediately relevant but may significantly alter the competitive landscape in the long run.