In the context of the helicopter plant example, what would have improved management's approach to the changes?

Improving management's approach to changes in the helicopter plant context through procedural justice emphasizes the importance of fairness and transparency in decision-making processes. Procedural justice refers to the idea that individuals feel more positively toward organizational change when they perceive the procedures involved in that change as fair. When management is just and fair in their processes, it can lead to increased employee trust and buy-in, reducing resistance to change.

Ensuring procedural justice means that management would involve employees in discussions, consider their input, and communicate openly about the changes. This approach not only addresses employee concerns but also fosters a more collaborative environment. When employees feel that their voices are being heard, they are more likely to support changes rather than oppose them.

While the other options—such as increased oversight, more detailed plans, and improved conflict resolution—can certainly contribute to effective management, they do not directly tackle the key element of perceived fairness in the change process. Without a focus on procedural justice, even well-planned changes may face resistance if employees feel excluded or unfairly treated.