In a study conducted at the University of Michigan, the behavior of demonstrating trust and being friendly is categorized as ______________ behavior.

The behavior of demonstrating trust and being friendly is categorized as relationship-oriented behavior because it emphasizes the importance of interpersonal relationships within a team or organization. Relationship-oriented leaders and behaviors focus on building strong connections, facilitating open communication, and fostering a supportive environment. This approach highlights the value of collaboration and teamwork, which can motivate and engage employees more effectively.

In contrast, task-oriented behavior primarily focuses on the completion of tasks and achieving specific goals. While task-oriented leaders may excel in driving productivity, they often do not prioritize the personal connections that can enhance team cohesion. Authoritarian and directive behaviors involve a more controlling approach, where a leader makes decisions unilaterally and expects compliance, rather than encouraging collaboration and camaraderie. Relationship-oriented behavior, therefore, is crucial for creating a positive workplace culture that nurtures trust and support among team members.